Refund policy

Made-to-order products

AbrasoGuard products are made, cut, or packaged to order. For that reason, ordinary returns, exchanges, and change-of-mind cancellations are not accepted.

Defective, damaged, or incorrect orders

If an item arrives defective, damaged, or different from what you ordered, contact sales@abrasoguard.com within 10 days of delivery. Include your order number, a description of the issue, and clear photographs of the product and packaging. We will review the claim and provide the appropriate replacement, refund, or other resolution.

Return authorization

Do not send an item back before receiving return instructions from AbrasoGuard. Unauthorized returns may not be accepted. If a return is required, we will provide the return address and shipping instructions.

Refunds

Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the credit. Nothing in this policy limits rights that cannot be waived under applicable law.

Questions

Contact sales@abrasoguard.com with your order number.